Technology Services
Technology Services provides students and staff the technological resources and instructional support they need to be successful. Our department consists of three dedicated teams whose combined efforts and collaboration are focused on student-centered achievement.
Contact Help Desk
Submit Online Ticket210-356-4357 (HELP)
Contact Us
Help Desk
210-356-4357 (HELP)
Hours: M-F 7:00 AM - 4:30 PM
Closed staff holidays as observed on the Academic Calendar (OPEN during Summer Break)
Technology Services Office:
Christi Ramsey, Sr. Director of Technology Services
Dean Arteaga, Director of Network Technology
Lisa Hawthorne, Administrative Assistant
Phone: 210-356-8935
Fax: 210-805-2763
Email: lhawth@neisd.net
Technology Support Services
- Help Desk
- Help Desk Portal Guide
- Beginning of School Survival Guide
- Adobe Creative Cloud
- Apple Device Support
- Mac Imaging Procedures
- Chromebook Support
- Windows 10
- Laptop Management Procedures
- Supported Devices
- Connected Classroom
- Working With Your Chromebook
- Summer Repair Process
- Leaving NEISD and your Technology Equipment
- HP/TIG Print Services
Instructional Support Specialists
Network Technology Services
Technology Services Directory
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